Service Programmes

Programmes are based on 80kW – 125kW generators, other sizes based on assessment and written proposal.

Gold

Service Hours: 24/7 on-site within 4 hours;
Includes 2 free preventive maintenance per year.
Replacement parts not included.

Silver

Service Hours: 8AM-8PM Monday-Sunday
Same day service for calls logged before 12:00AM;
Next day service for calls logged after 12:00AM;
Weekend service;
Emergency service available;
Includes 1 free preventive maintenance per year;
Replacement parts not included.

Bronze

Hours: 9AM-5PM Monday–Friday
Same day service for calls logged before 12:00AM;
Next day service for calls logged after 12:00AM;
Includes 1 free preventive maintenance per year.
Replacement parts not included.